General Agency is your trusted source for comprehensive employee benefit solutions. Our benefits team is comprised of individuals with many years of experience in health, life, and disability insurance, human resources management, medical billing, and claims management. Let us help you maximize your employee benefit package by attracting and retaining the best employees for your business.


Strategic Plan Design and TPA Services

Complete and accurate administration to take the burden off your organization.

  • Section 125 Flexible Benefit Plans
  • HRA Implementation and Administration
  • FSA Implementation and Administration
  • HSA Guidance and Assistance
  • 24/7 Online Account Access

COBRA Administration

Start to finish implementation and management of COBRA services.

  • All notifications and Reporting
  • Compliance and Auditing
  • Premium Payments

Flexible Enrollment Options

Customized enrollment options to meet your company’s specific needs.

  • Employee Navigator Online Enrollment Platform
  • Traditional Paper Enrollment
  • Electronic and/or Paper Benefit Plan Information Distribution
  • Onsite and Virtual Employee Meeting and Education Options


Health and wellness partnerships available to your employees that encourage both physical and mental wellbeing.

  • Wellness Program Partnerships
  • EAP Programs

HR Services

Utilize our knowledge, experience, and resources to streamline your HR policies and process.

  • HR File and I9 Compliance
  • Hiring, Onboarding, and Training
  • Performance Evaluations and Employee Reviews
  • Separation
  • IT/Social Media Policies
  • FMLA Guidance


Our “in house” claims department boasts full time professionals devoted to filing, assisting, and monitoring medical claims.

  • Employee Medical Claims Assistance
  • Life Claims Assistance
  • Disability and Ancillary Claims Filing